Leadership | Here is How to Think | The Present
PHILOSOPHY 3
Broaden your Responsibility
Leadership | Here is How to Think | The Present
PHILOSOPHY 3
Broaden your Responsibility
Think | Lead | Work
Think
My responsibility does not stop at the edge of my job description
Lead
I take ownership of what affects the outcome, regardless of whether it sits inside my formal scope
Work
I fill the gaps I can see before they become problems I cannot ignore
Most leaders define their responsibility by their job description. They own their team, their targets, their function. They deliver what they were hired to deliver. When something falls outside their scope, they leave it for someone else to notice. When a gap appears between functions, they do not step into it because it was not their gap to fill.
This is the minimum version of leadership. It is not wrong. But it is not enough.
The leader who thinks about the future sees the gaps that belong to no one. The processes that sit between functions and are owned by neither. The problems that cross team boundaries and therefore get resolved by whoever shouts loudest rather than by whoever understands them best. The opportunities that are visible from one position but unreachable without the cooperation of another.
These gaps do not fill themselves. They wait for the leader who is willing to own something they were not asked to own, because they can see that it matters and nobody else is moving.
Broadening your responsibility is not about accumulating authority. It is about extending ownership. There is a difference. Authority is assigned. Ownership is chosen.
Key Takeaway: The leader who defines their responsibility by their job description will always deliver less than the organisation needs. The future is built by leaders who see what needs to be done and choose to own it, whether or not anyone asked them to.
The leader who only owns what they were given will never build what the future requires.
Think Simple · Leadership · Here is How to Think · Vol 3: The Present · Philosophy 3: Broaden your Responsibility · Section: The leader who only owns what they were given will never build what the future requires.
MarvinPro | November 2025
marvinpro.com
Every organisation has them. The spaces between functions where accountability is unclear, where handoffs break down and where problems accumulate because no single team is responsible for resolving them.
These gaps are not accidents. They are the natural consequence of how organisations are designed. Roles are defined by function. Processes cross functions. The role definition and the process reality do not always match, and in the space between them the gap lives.
In a well-run organisation these gaps are small and managed. In a growing or changing organisation they expand. New markets are added. New products are launched. New systems are implemented. Each change shifts the boundaries between functions slightly, and with each shift the gaps move. The teams that were aligned last year may no longer be aligned this year, and nobody has updated the accountability map.
The leader who waits to be assigned ownership of a gap will wait a long time. Gap ownership is rarely assigned. It is assumed by the person who notices the gap and decides it is their problem to solve.
This requires a specific kind of awareness that goes beyond the borders of your own function. It requires looking at the work as a whole, not just the part you were given. It requires asking not only how your piece is performing but how the pieces connect, and where the connections are weak.
The leader who develops this awareness will always find work that no one else is doing. Whether they choose to take it on or look away is what separates the leader who builds something from the leader who simply manages their assignment.
Key Takeaway: Every organisation has gaps that nobody owns. The leader who is willing to see them and take responsibility for them without being asked is the leader who makes the organisation better than it would have been without them.
The gap nobody owns is waiting for the leader who is willing to.
Think Simple · Leadership · Here is How to Think · Vol 3: The Present · Philosophy 3: Broaden your Responsibility · Section: The gap nobody owns.
MarvinPro | November 2025
marvinpro.com
The most common reason leaders give for not taking responsibility beyond their defined scope is that they do not have the authority to act there. The gap is real. The need is clear. But it sits in someone else's territory, or in no one's territory, and taking action there feels like overstepping.
This reasoning is understandable. It is also, in most cases, a choice not to act rather than a genuine constraint.
Authority and ownership are not the same thing. Authority is the formal power to make decisions and direct resources. Ownership is the personal commitment to see something through. You can own a problem without having the authority to solve it alone. You can drive progress on something you do not formally control by bringing the right people together, by making the problem visible to those who can act on it, by doing the parts you can do and making it easier for others to do the parts you cannot.
This is not a workaround. It is how most meaningful change in organisations actually happens. The change that was formally authorised and properly resourced from the start is the exception. The change that started with one person deciding to own a problem they were not asked to own and then finding a way to make progress despite not having all the authority they needed is far more common.
The leader who waits for authority before taking ownership will often wait too long. By the time the authority is formally granted, the moment to act may have passed. The problem will have grown. The opportunity will have closed. The gap will have widened into something that requires significantly more effort to address.
Take ownership first. Find the authority to act as you go. It is almost always available in some form to the leader who is genuinely trying to solve a problem rather than protect a boundary.
Key Takeaway: Ownership does not require authority. It requires commitment. The leader who owns a problem without being asked to is far more likely to solve it than the leader who waits for formal permission.
You do not need authority to take ownership. You need the decision to.
Think Simple · Leadership · Here is How to Think · Vol 3: The Present · Philosophy 3: Broaden your Responsibility · Section: Ownership without authority.
MarvinPro | November 2025
marvinpro.com
Broadening your responsibility does not mean taking on more work for its own sake. It means extending your field of view beyond your defined role and acting on what you see that others are not acting on.
In practice this looks different depending on where the leader sits. For a team leader it might mean noticing that the team immediately downstream is consistently receiving incomplete work from a process the upstream team considers finished. Rather than treating this as someone else's problem, the leader raises it, maps the gap and works with both teams to agree a better handoff. The job description did not require this. The work required it.
For a senior leader it might mean noticing that a strategic initiative is being planned in one part of the organisation without input from a function that will be significantly affected by it. Rather than waiting to be asked, the leader creates the connection. They bring the right people into the room before the plan is set rather than after, when changing it will be expensive and contentious.
For any leader it might mean noticing that there is no one keeping track of a particular risk, or that a process everyone uses has never been documented, or that a decision that gets made repeatedly by different people in different ways has never been standardised. None of these belong formally to anyone. All of them get better when someone decides to own them.
The common thread in all of these examples is the same. The leader saw something that was not their formal responsibility and chose to treat it as their problem anyway. Not because they were asked to. Not because it was in their job description. Because they could see it mattered and they were in a position to do something about it.
Key Takeaway: Broadening your responsibility means extending your awareness beyond your defined role and acting on what you see. It is not about accumulating work. It is about ensuring that the things that matter do not fall through the gaps.
Broad responsibility begins where the job description ends.
Think Simple · Leadership · Here is How to Think · Vol 3: The Present · Philosophy 3: Broaden your Responsibility · Section: What broadening looks like in practice.
MarvinPro | November 2025
marvinpro.com
There is a version of leadership that looks safe and feels comfortable but slowly makes the organisation worse. It is the leadership of the defined scope. Do your job. Hit your targets. Stay in your lane. Hand off cleanly at the boundary and let the next person do theirs.
This version of leadership is not harmful in any single instance. But at scale, across an entire organisation, it produces something that nobody designed and nobody wants. Every team performs well in isolation. The interfaces between teams degrade. The gaps nobody owns grow. The problems that cross functional lines accumulate. The organisation becomes progressively harder to coordinate because everyone is managing their piece and nobody is looking at the whole.
The leaders who stay strictly inside the lines are not doing anything wrong by the measures they are given. They are doing exactly what their job descriptions say. But they are not building anything. They are maintaining. And in a changing environment, maintenance without attention to the connections produces slow decline.
Staying inside the lines is also a risk to the leader personally. The leader who only owns what they were given is only as valuable as that assignment. When the assignment changes, when the function is reorganised or the role is restructured, the leader who has not built relationships and ownership beyond their formal scope has nothing to carry forward. The leader who has broadened their responsibility has relationships, context and credibility that survive the restructure because they were built outside the formal structure, not inside it.
Key Takeaway: Staying inside your defined scope feels safe but is not. The leader who never broadens their responsibility builds nothing beyond their current assignment and carries nothing forward when that assignment changes.
The leader who never leaves their lane arrives at the same destination every time.
Think Simple · Leadership · Here is How to Think · Vol 3: The Present · Philosophy 3: Broaden your Responsibility · Section: The risk of staying inside the lines.
MarvinPro | November 2025
marvinpro.com
In a global service organisation operating across seven European markets, a pattern became visible over time that no single team could see from their own position.
Customers were escalating. Not because the product was failing. Not because the service team was performing poorly. But because the information customers needed to understand what was happening with their cases was not reaching them at the right time, in the right way. Each team in the chain, sales, operations, service, was doing its job. The handoffs between them were technically complete. But the customer experience of those handoffs was consistently poor.
This was nobody's formal responsibility. The customer experience of the transition from one team to the next was not in anyone's job description. Each team owned their part of the process and delivered it to the standard they were measured against. The gap was in the white space between the parts.
One operational leader decided to own it.
There was no mandate for this. No budget was allocated. No project was approved. The leader simply started mapping the customer journey across all three functions, identifying the moments where the customer lost visibility, where the language changed in a way that created confusion, where the timing of communications left the customer without information during a period when they most needed it.
The findings were shared with the leaders of each function. None of them were defensive. All of them recognised their piece of the problem and were willing to address it. The issue was not unwillingness. It was that no one had held up a mirror to the full journey before, because no one was responsible for the full journey.
Within three months a set of communication standards had been agreed across all three functions. The escalation rate dropped significantly. The customer satisfaction scores for the transition points in the journey improved in every market.
The leader who owned this had no authority over the other functions. They had the map, the analysis and the willingness to put the customer journey in front of people who could act on it. That was enough.
The problem that crossed every team was solved by the leader who decided it belonged to them.
Think Simple · Leadership · Here is How to Think · Vol 3: The Present · Philosophy 3: Broaden your Responsibility · A real example.
MarvinPro | November 2025
marvinpro.com
The future is not built by leaders who own only what they were given.
The future is built by leaders who see what needs to be done and take responsibility for it, whether or not it sits inside their defined scope, whether or not they have the formal authority to act, whether or not anyone asked them to move.
Broadening your responsibility is not about taking on more for its own sake. It is about seeing the whole, not just your part of it. It is about understanding that the gaps nobody owns are the places where organisations most consistently fail, and that the leader who is willing to step into a gap is the leader who makes the organisation better than the formal structure was designed to produce.
This is not heroic. It is not visible. The gap that gets filled quietly and completely often looks, from the outside, like it was never a gap at all. That is the point. The work was done before the problem became a crisis, by someone who could see it coming and chose to act.
See more than your role. Own more than your scope. Build more than you were asked to build.
That is what broadening your responsibility means in practice.
The leader who owns only what they were given leaves behind only what they were given.
Think Simple · Leadership · Here is How to Think · Vol 3: The Present · Philosophy 3: Broaden your Responsibility · Chapter Outcome.
MarvinPro | November 2025
marvinpro.com